Frequently Asked Questions

Everything you need to know about Well People's clean beauty products and services.

Are Well People products truly clean and non-toxic?

Yes, all our products are EWG Verified, cruelty-free, and formulated without parabens, phthalates, sulfates, or synthetic fragrances to ensure the highest standards of clean beauty.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange within 30 days of the delivery date.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our shipping options to reach our global community in the near future.

Are your products safe for sensitive skin?

Our formulas are designed with plant-powered ingredients that are gentle on the skin; however, we always recommend performing a patch test or consulting with a dermatologist if you have specific sensitivities.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Afterpay for flexible installment payments.